Terms & Conditions
Terms of engagement
Prices of consultations and packages do not include the cost of supplements and further testing.
So that empty slots may be offered to someone else, there is a 48h cancellation policy for consultations. If an appointment is cancelled less than 48h in advance, a £60 fee applies, which will also cover case preparation time.
Unfortunately, we can't accept cash. All payments must be made either by card, cheque or bank transfer. We do this to optimise the security of your money.
Nutrition and lifestyle plans are released once payment for the consultation or package you have purchased is received in full.
Plans are non-refundable once an initial consultation has taken place.
The Silver Program is valid for 2 months. Unused consultations expire 2 months after the date of the initial consultation.
The Gold Program is valid for 3 months. Unused consultations expire 3 months after the date of the initial consultation.
The Platinum Program is valid for 5 months. Unused consultations expire 5 months after the date of the initial consultation.
Our full Clinic Terms of Engagement is available on request. Clients also receive this before their first consultation.
These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and Jane Aquino, the owner and operator of this Website.
Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website.
If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by Jane Aquino and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Jane Aquino and accessing the Website in connection with the provision of such services.
You must be at least 18 years of age to use this Website. By using the Website and agreeing to these terms and conditions, you represent and warrant that you are at least 18 years of age.
The information provided by Jane Aquino Nutrition (“we,” “us” or “our”) on www.janeaquino.com (the “Website”) is for general informational purposes only. All information on the Website is provided in good faith, however we make no guarantee that it will meet your requirements, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate.
Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the website or reliance on any information provided on the website. Users are aware that they use the Website and its content at their own risk.
Whilst we use reasonable endeavours to ensure that the Website is secure, free of errors, viruses, and other malware, all Users are advised to take responsibility for their own security and that of their personal details.
To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. Jane Aquino is under no obligation to update information on the Website.
Jane Aquino reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.
Intellectual property and acceptable use
All Content included on the Website, unless uploaded by Users, is the property of Jane Aquino Nutrition, our affiliates or other relevant third parties.
In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users.
You may not use the Website for any of the following purposes:
a. in any way which causes, or may cause, damage to the Website or interferes with any other person's use or enjoyment of the Website;
b. in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
c. making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.
d. reproducing, modifying, copying, distributing or using for commercial purposes any Content without the written permission of the owner.
You must ensure that the details provided by you on registration or at any time are correct and complete.
You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.
We may suspend or cancel your registration with immediate effect for any reasonable purposes or if you breach these terms and conditions.
You may cancel your registration at any time by informing us in writing to the address at the end of these terms and conditions. If you do so, you must immediately stop using the Website. Cancellation or suspension of your registration does not affect any statutory rights.