Privacy Policy

The information Jane Aquino Nutrition collects about you and why we collect it


We are committed to protecting your privacy and maintaining the security of any personal information you share with us.


We will collect relevant personal and medical information about you in order to fulfil your service requests. This will include your name, date of birth, telephone number, email address, sex, marital status, children, occupation, height, weight, waist circumference, and GP contact details.


We may also collect copies of test results, your medical history, and your current state of health as well as any relevant medical letters.


We collect this information to conduct consultations and offer nutrition and lifestyle advice personalised to you.


Under the Data Protection Act 1998 and the General Data Protection Regulations 2018, you have the right to review any personal information provided to us at any time. This includes reviewing for correctness, requesting correction of errors, that information cannot be used to contact you, that information be deleted from our records, and to opt-out of communication.


We do not store credit card details, nor do we sell, rent or share customer details with any third party for commercial reasons.


Our servers are protected using HTTPS and SSL technology. Any data provided by you to us will be as secure as it can be. We are fully aware of our responsibilities regarding data under the Data Protection Act 1998 and the General Data Protection Regulation 2018.



The legal basis on which Jane Aquino Nutrition collects and uses your personal information


We will process this information on the basis of your explicit consent and signed terms of engagement.



How long Jane Aquino Nutrition keeps your personal information


Your information will be kept for 7 years from the date of your appointment, unless you are under 18, in which case it will be kept for 7 years from the date you reach 18. After this date our record of your information will be destroyed.



How Jane Aquino Nutrition shares your information


We do not share your information with any third party.



Social Media Profiles


We may use official profiles on social media channels. We advise our users to verify the legitimacy of any profile pertaining to be our company before interacting with them. Our social media profiles will never ask for user passwords or personal details.


If we provide a social media service for you then you are advised to read the Privacy Policy of that service.



External Website Links


This website contains links to external websites. We are not responsible for the privacy practices or the content on these sites. Our users are encouraged to be aware that when they leave this website they should read the privacy policy and spam policies of each website that collects personal data. This Privacy Policy applies only to the information collected by Jane Aquino Nutrition.



Spam Policy


We are strongly against spam. We only contact our customers when they have requested to receive communication or there is a need to update you on information about services you have requested from us.



Promotional Communications


You may opt out of receiving promotional communications from us by following the instructions in those communications or by sending an email to info@janeaquino.com.


If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing service relations.



COOKIES


Do we use ‘cookies’?


Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart.


They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.


Google


We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.


Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.



Other Privacy Information


If you have any questions about our Privacy Policy, do not hesitate to contact us.


We may revise our Privacy Policy from time to time. Any changes that occur will be posted on the Privacy Policy page of our website.


This latest revision comes as a result of our ongoing efforts to be transparent and to comply fully with new data protection regulations. All changes will be effective immediately.


By continuing as a client with us you are bound to the revised Privacy Policy.


This Privacy Policy was last revised in March 2020.